Privacy Policy
Last Updated: March 1, 2026
1. Introduction
Technology Concierge Services (https://concierge.tech) is a technology consulting company that provides strategic advisory, hands-on technical implementation, and managed support services. This Privacy Policy describes how we collect, use, and protect information when you visit our website or interact with us.
This policy applies to our website and any related communications (like email). It does not cover services delivered under separate consulting agreements, which have their own confidentiality and data-handling provisions.
2. Information We Collect
Information You Provide Directly
When you fill out a contact form, request a consultation, sign up for our newsletter, or reach out to us, you may provide:
- Name
- Email address
- Phone number
- Company name and job title
- Details about your project or inquiry
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- Browser type and version
- Operating system
- IP address (which may indicate your approximate location)
- Pages you visit, time spent on each page, and how you arrived at our site
- Device type (desktop, tablet, mobile)
We collect this through cookies and similar technologies. See Section 5 for more details.
Information from Third Parties
We may receive limited analytics data from services like PostHog that help us understand how people use our website. We do not purchase personal information from data brokers.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries — When you contact us, we use your name and email to get back to you.
- Provide our services — If you become a client, your contact details help us communicate about your engagement.
- Send relevant communications — If you opt in to our newsletter, we'll send occasional updates. You can unsubscribe anytime.
- Improve our website — Analytics data helps us understand what content is useful and what needs work.
- Comply with legal obligations — We may process data when required by law or to respond to valid legal requests.
- Protect against misuse — We use technical data to detect and prevent spam, fraud, or abuse.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:
- Contact form submissions — Retained for up to 12 months, or for the duration of our business relationship.
- Newsletter subscriptions — Until you unsubscribe.
- Analytics data — Aggregated and anonymized within 26 months.
You can request deletion of your data at any time. See Section 8 for how.
7. Data Security
We use industry-standard security measures to protect your personal information, including:
- TLS/SSL encryption for data in transit
- Secure, access-controlled hosting environments
- Limited access — only team members who need your information to do their jobs can access it
While we work hard to protect your data, no method of electronic transmission or storage is completely secure. If we become aware of a security breach affecting your personal information, we will notify you promptly in accordance with applicable law.
8. Your Privacy Rights
Regardless of where you live, you can:
- Access your data — Ask us what personal information we have about you.
- Correct your data — Let us know if something is inaccurate and we'll fix it.
- Delete your data — Request that we delete the personal information we've collected from you.
- Opt out of marketing — Unsubscribe from emails using the link at the bottom of any message, or contact us directly.
To exercise any of these rights, email us at privacy@concierge.tech. We'll respond within 30 days.
9. Additional Rights for California Residents
Your Rights Under the CCPA/CPRA
- Right to Know — You can request that we disclose the categories and specific pieces of personal information we've collected about you, where we got it, why we collected it, and who we've shared it with.
- Right to Delete — You can request that we delete the personal information we've collected from you, subject to certain legal exceptions (for example, if we need to retain it for legal compliance).
- Right to Correct — You can request that we correct inaccurate personal information we hold about you.
- Right to Opt-Out of Sale or Sharing — We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. If this ever changes, we will provide a conspicuous "Do Not Sell or Share My Personal Information" link on our website.
- Right to Limit Use of Sensitive Personal Information — We do not collect sensitive personal information beyond what is necessary to provide our services.
- Right to Non-Discrimination — We will never deny you services, charge you different prices, or provide a different quality of service because you exercised your privacy rights.
How to Submit a Request
You can submit a request by:
- Emailing us at privacy@concierge.tech
- Calling us at 888-251-5777
We may need to verify your identity before fulfilling your request. We'll ask you for information that matches what we already have on file. You may also designate an authorized agent to submit a request on your behalf — we may ask for written proof of authorization.
We will acknowledge your request within 10 business days and provide a substantive response within 45 calendar days. If we need more time, we'll let you know and may extend the response period by an additional 45 days.
Categories of Personal Information We Collect
| Category (CCPA) | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email, phone, IP address | Yes |
| Commercial information | Services inquired about, engagement history | Yes |
| Internet / network activity | Pages visited, browsing behavior on our site | Yes |
| Geolocation data | Approximate location from IP address | Yes |
| Professional / employment info | Company name, job title (if you provide them) | Yes |
| Sensitive personal information | SSN, financial accounts, biometrics, etc. | No |
Disclosures in the Prior 12 Months
- Categories of PI sold: None. We do not sell personal information.
- Categories of PI shared for behavioral advertising: None.
- Categories of PI disclosed for business purposes: Identifiers and internet activity data (shared with service providers such as our hosting and analytics providers).
10. Third-Party Links
Our website may contain links to other websites that we don't operate. If you click a third-party link, you'll be directed to that site. We encourage you to review the privacy policy of every site you visit. We have no control over — and take no responsibility for — the content, privacy policies, or practices of third-party sites.
11. Children's Privacy
Our website and services are intended for business professionals and are not directed at anyone under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 16, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@concierge.tech.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we'll update the "Last Updated" date at the top of this page. For material changes, we'll provide additional notice (such as a banner on our website or an email to registered contacts).
We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, we'd love to hear from you:
Technology Concierge Services
228 Park Ave South, PMB: 276245
New York, NY 10003
Email: privacy@concierge.tech
Phone: 888-251-5777